Frequently Asked Questions

Frequently asked questions

Are food banks and food pantries government organizations?

No. Food banks and pantries are independent 501(c)(3) organizations, and are governed by a voluntary Board of Directors. However, food banks can and do participate in some government programs that help address food insecurity. These programs include Commodity Supplemental Food Program (CFSP) for seniors and Summer Food Service Program (SFSP) for children.

How is HaCoBACare funded?

We are funded exclusively by donations from church members in the Hamilton County Baptist Association, others in the community, and from grants and donations by generous organizations looking to make a positive difference in the world with us.

Is HaCoBACare a 501(c)(3) non-profit organization?

Yes. As a part of the Tennessee Baptist Convention, our food pantry qualifies as a 501(c)(3) organization.

What are the requirements to get food from HaCoBACare?

We serve any residents of the greater Chattanooga TN area referred by United Way 211. Simply contact United Way and request to be routed to HaCoBACare. We do ask you to share your household demographic information, as we are obligated to report back to the Greater Chattanooga Food Bank.

When is the food pantry open?

The HaCoBACare Food Pantry is open: Tuesday/Thursday/Friday from 10:00a.m. until 1:00p.m. If a client is unable to pick up food during the regularly scheduled times, we will work to make accommodations.

Didn't find the answer to your question?

Reach out to us for assistance regarding our food pantry services and how we can help you.

Telephone

(423) 821-2976

Email

info@hacobacare.org

How often may I receive food?

Clients of the pantry may pick up food once a month.

May I send someone to pick up my food?

Yes. When you set up the appointment with United Way 211, let them know who you will be sending to pick up your food. That individual will need to provide identification and your confirmation number.

How much food will I get?

A box consists of approximately 20 items.

Do you have food for infants and toddlers?

Yes, when available. We try to keep the pantry stocked with food for all ages.

Who runs your food pantry?

HaCoBACare is overseen by volunteers from member churches of the Hamilton County Baptist Association, as well as interested members from the community.

Do you accommodate food allergies or restrictions?

Yes. If you have a food allergy or restriction, we will accommodate this to the best of our ability.

Do you give away non-food items?

Yes, when available. We do receive donations of basic toiletry and household items. We hand these out when possible.